Car Recall Tracker

Home › Ford › Expedition › 20V217000

Ford Expedition passenger seat belt sensor may misread occupant

NHTSA campaign 20V217000 · Reported 2020-04-16 · Ford Motor Company

high How serious is it? About this label

Serious for anyone riding in the front passenger seat, since protection in a crash may fall short; Ford has not told owners to stop driving, but get the buckle replaced promptly.

What's wrong, in plain English

On certain 2020 Ford Expeditions, a sensor built into the front passenger seat belt buckle can fail. That sensor helps the vehicle figure out who is sitting in the seat, and a bad reading can put the person in the wrong category. If a crash happens, the car's safety systems may not protect that passenger the way they are supposed to, raising the chance of injury. A dealer will replace the whole passenger buckle.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Expedition is included (Ford's recall number is 20S17). 2. Contact your Ford dealer or Ford customer service at 1-866-436-7332 to schedule the buckle replacement. 3. The repair is free; until it is done, consider keeping passengers out of the front passenger seat.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS
Summary
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.
Safety risk
In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.