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Subaru fuel pump failure can stall Impreza, Outback, Legacy, Ascent

NHTSA campaign 20V218000 · Reported 2020-04-16 · Subaru of America, Inc.

high How serious is it? About this label

Serious — a stall in traffic can lead to a crash; Subaru has not told owners to stop driving, so the car can still be used, but schedule the free repair promptly, especially if it has been stalling or hard to restart.

What's wrong, in plain English

The pump that sends gasoline from the tank to the engine can stop working. If it quits, the engine shuts off while you are driving and the car will not start again. That can leave you stopped in traffic or on the side of a highway with no warning and no way to move. Subaru dealers will replace the low pressure fuel pump at no charge to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is affected.
2. Call your Subaru dealer or Subaru customer service at 1-844-373-6614 (recall WRD-20) for an appointment.
3. The replacement fuel pump and labor cost you nothing.

Affected vehicles (4)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Safety risk
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.