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Ford Expedition and Lincoln Navigator Pre-Collision Assist Not Enabled
medium How serious is it? About this label
Ford says a driver who does not realize the feature is switched off may rely on a system that is not working, which increases the risk of a crash or injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V262000 |
|---|---|
| Reported to NHTSA | May 8, 2020 |
| Manufacturer | Ford Motor Company |
| Part affected | Electrical System: Instrument Cluster/panel |
| Vehicles covered | 2 model/year combinations, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some of these SUVs were ordered with the camera-only version of Pre-Collision Assist, a feature meant to help avoid a crash. Because of a coding mistake in the modules that talk to each other, the feature was never switched on, and the driver cannot reach the menu settings needed to turn it on. Vehicles built with the optional radar-plus-camera version of Pre-Collision Assist are not part of this recall.
What you should do
2. Contact a Ford or Lincoln dealer to have the software reprogrammed; Ford customer service is 1-866-436-7332 (Ford's recall number is 20S20).
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V262000. More in how recalls work.
Affected vehicles (2)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Electrical Recalls Involving Battery Failures and Fire Risks · all 41 Ford recalls in this area
- Lincoln Electrical Recalls Cover Hybrid Batteries, Trailer Brakes, and Displays · all 17 Lincoln recalls in this area
Other Ford Expedition recalls
- Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
- Jun 9, 2026Ford Expedition: Center Console May Have Sharp Edgesmedium
- May 27, 2026Ford Expedition, Lincoln Navigator Seat Belt May Lockhigh
- Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
- Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh
Official notice
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary
- Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
- Safety risk
- If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
- Remedy
- Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.