Ford Expedition, Mustang Park Warning Chime Too Short

NHTSA campaign 20V263000 · Reported May 8, 2020 · Ford Motor Company

high How serious is it? About this label

If a driver exits the vehicle without it being in park, the vehicle could move on its own, raising the chance of injury or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V263000
Reported to NHTSA	May 8, 2020
Manufacturer	Ford Motor Company
Part affected	Power Train:automatic Transmission:gear Position Indication (prndl)
Vehicles covered	3 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In certain Ford Expedition and Mustang vehicles, the warning message and chime that are supposed to alert the driver that the transmission is not in park do not last as long as they were designed to. Because the warning is shorter than intended, a driver may not notice it in time and could exit the vehicle while it is not actually in park.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a dealer, or call Ford customer service at 1-866-436-7332.
3. Dealers will reprogram the instrument cluster free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V263000. More in how recalls work.

Affected vehicles (3)

2019 Ford Expedition
2019 Ford Mustang
2020 Ford Mustang

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Powertrain Recalls Involving Fluid Leaks and Wheel Detachment · all 56 Ford recalls in this area

Other Ford Expedition recalls

Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
Jun 9, 2026Ford Expedition: Center Console May Have Sharp Edgesmedium
May 27, 2026Ford Expedition, Lincoln Navigator Seat Belt May Lockhigh
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 46 Expedition recalls

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Safety risk: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.