Volkswagen Jetta front brake caliper bolts may loosen

NHTSA campaign 20V359000 · Reported 2020-06-17 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious, because weakened braking can cause a crash, but the notice does not tell the owner to stop driving before the repair.

What's wrong, in plain English

This recall covers a single 2020 Volkswagen Jetta. On that car, the bolts holding the front brake calipers — the parts that squeeze the brake pads against the wheels to slow you down — may come loose. Loose bolts can hurt how well the brakes work, meaning the car may not stop the way it should. Volkswagen will contact the owner, and a dealer will replace all four front brake caliper bolts at no charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your Jetta is the affected vehicle. 2. Contact your Volkswagen dealer or Volkswagen customer service at 1-800-893-5298 (recall 47Q2). 3. Have all four front brake caliper bolts replaced — the repair is free.

Affected vehicles (1)

2020 Volkswagen Jetta

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen brake recalls: which ones mean stop driving now? · all 7 Volkswagen recalls in this area

Official notice

Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Safety risk: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.