Volkswagen Jetta Front Brake Caliper Bolts May Loosen

NHTSA campaign 20V359000 · Reported Jun 17, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A loose caliper bolt can affect the vehicle's brake performance, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V359000
Reported to NHTSA	Jun 17, 2020
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Service Brakes, Hydraulic:foundation Components:disc:caliper
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The bolts that hold the front brake calipers in place may come loose.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V359000. More in how recalls work.

Affected vehicles (1)

2020 Volkswagen Jetta

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Hydraulic Brake Recalls Involving Leaks and Reduced Braking · all 7 Volkswagen recalls in this area

Other Volkswagen Jetta recalls

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Aug 30, 2023VW Golf, GTI, Jetta Ignition Switch Can Failhigh
Oct 31, 2022Volkswagen and Audi Tire Pressure Monitor Software Issuemedium

All 22 Jetta recalls

Official notice

Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Safety risk: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.