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Audi, VW Fuel Tank Seal May Cause Leaks

NHTSA campaign 24V110000 · Reported Feb 14, 2024 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

A fuel leak near a source of ignition can increase the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V110000
Reported to NHTSAFeb 14, 2024
ManufacturerVolkswagen Group of America, Inc.
Part affectedFuel System, Gasoline
Vehicles covered12 model/year combinations, model years 2018–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain front-wheel-drive Audi A3, Volkswagen Golf, Golf Sportwagen, GTI, and Jetta vehicles. A seal on a suction jet pump inside the fuel tank may fail, allowing fuel to flow into the evaporative emissions system and possibly leak out of the charcoal canister. A fuel leak near a source of ignition can increase the risk of a fire. Dealers will replace the suction pump. This recall replaces an earlier recall, so vehicles already repaired under it will need the new repair.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact your dealer — Volkswagen customer service: 1-800-893-5298, Audi customer service: 1-800-253-2834.
3. The repair is free of charge; vehicles previously repaired under recall 16V-647 will need the new repair completed.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V110000. More in how recalls work.

Affected vehicles (12)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Jetta recalls

All 22 Jetta recalls

Official notice

Component
FUEL SYSTEM, GASOLINE
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Safety risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.