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Volkswagen Jetta may not chime for key left in ignition

NHTSA campaign 23V619000 · Reported Sep 6, 2023 · Volkswagen Group of America, Inc.

Without the audible warning, a driver may not realize the key was left in the ignition, which can increase the risk of the vehicle being stolen or of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V619000
Reported to NHTSA	Sep 6, 2023
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain 2019 Jetta vehicles. The instrument cluster may not sound the audible warning that tells the driver the key is still in the ignition when the door is open. Because that warning may not sound, these vehicles do not meet the federal theft protection rule. Dealers will update the instrument cluster free of charge. Owner notification letters are expected to be mailed November 3, 2023. Volkswagen's number for this recall is 90W7.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact a Volkswagen dealer to have the instrument cluster updated, or call Volkswagen customer service at 1-800-893-5298. 3. The update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V619000. More in how recalls work.

Affected vehicles (1)

2019 Volkswagen Jetta

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Electrical Recalls Involve Battery Fires and Drive Power Loss · all 18 Volkswagen recalls in this area

Other Volkswagen Jetta recalls

Mar 25, 2026Volkswagen Jetta and Taos Instrument Panel Display Failurehigh
Mar 11, 2026Volkswagen Jetta Ground Wire May Cause Fire Riskcritical
Feb 14, 2024Audi, VW Fuel Tank Seal May Cause Leakscritical
Aug 30, 2023VW Golf, GTI, Jetta Ignition Switch Can Failhigh
Oct 31, 2022Volkswagen and Audi Tire Pressure Monitor Software Issuemedium
Jul 20, 2022Volkswagen Rearview Camera May Fail To Displaymedium

All 22 Jetta recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Safety risk: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Remedy: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.