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Nissan Leaf Backup Camera Image May Disappear

NHTSA campaign 20V412000 · Reported Jul 17, 2020 · Nissan North America, Inc.

medium How serious is it? About this label

The lack of an image in the backup camera display increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V412000
Reported to NHTSA	Jul 17, 2020
Manufacturer	Nissan North America, Inc.
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain 2020 Nissan LEAF electric vehicles, the vehicle's backup camera system is designed to show the driver an image of what is behind the car while backing up. On affected vehicles, that camera image can disappear from the display while the vehicle is in reverse. This means that, under certain circumstances, the driver may temporarily lose the rearview image they would normally rely on while backing up.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Nissan customer service at 1-800-867-7669.
3. Dealers will update the backup camera software, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V412000. More in how recalls work.

Affected vehicles (1)

2020 Nissan Leaf

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan Backup Camera Recalls Cover Blank Screens and Image Loss · all 9 Nissan recalls in this area

Other Nissan Leaf recalls

Oct 1, 2025Nissan Leaf Battery May Overheat During Fast Chargingcritical
Sep 20, 2024Nissan Leaf Battery May Overheat While Fast Chargingcritical
Feb 2, 2024Nissan Leaf Rearview Camera Display Problemmedium
Jul 17, 2023Nissan Leaf Risk of Unintended Accelerationhigh
Feb 2, 2023Nissan LEAF manual gives wrong defroster operating instructionsmedium
Sep 22, 2020Nissan Altima, Leaf, Maxima Rear Window May Detachhigh

All 8 Leaf recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 LEAF electric vehicles. Under certain circumstances, the images for the back-up camera can disappear while in reverse. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners, and dealers will update the back-up camera software, free of charge. This recall began August 31, 2020. Owners may contact Nissan customer service at 1-800-867-7669.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.