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Nissan Leaf Rearview Camera Display Problem

NHTSA campaign 24V071000 · Reported Feb 2, 2024 · Nissan North America, Inc.

medium How serious is it? About this label

A rearview camera that doesn't display properly can reduce the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V071000
Reported to NHTSA	Feb 2, 2024
Manufacturer	Nissan North America, Inc.
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	4 model/year combinations, model years 2018–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain LEAF vehicles because damage to the wiring for the rearview camera can cause the camera's display image to become distorted or disappear entirely. When the wiring is damaged this way, the vehicle no longer meets the federal safety standard for rear visibility. The problem affects the harness that connects the camera to the vehicle's display screen.

What you should do

1) Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2) Contact a Nissan dealer to have the camera and harness inspected and repaired; Nissan customer service: 1-800-867-7669. 3) The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V071000. More in how recalls work.

Affected vehicles (4)

2018 Nissan Leaf
2019 Nissan Leaf
2020 Nissan Leaf
2021 Nissan Leaf

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan Backup Camera Recalls Cover Blank Screens and Image Loss · all 9 Nissan recalls in this area

Other Nissan Leaf recalls

Oct 1, 2025Nissan Leaf Battery May Overheat During Fast Chargingcritical
Sep 20, 2024Nissan Leaf Battery May Overheat While Fast Chargingcritical
Jul 17, 2023Nissan Leaf Risk of Unintended Accelerationhigh
Feb 2, 2023Nissan LEAF manual gives wrong defroster operating instructionsmedium
Sep 22, 2020Nissan Altima, Leaf, Maxima Rear Window May Detachhigh
Jul 17, 2020Nissan Leaf Backup Camera Image May Disappearmedium

All 8 Leaf recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R23D7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.