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Nissan Altima, Leaf, Maxima Rear Window May Detach

NHTSA campaign 20V570000 · Reported Sep 22, 2020 · Nissan North America, Inc.

high How serious is it? About this label

Rear window glass that separates from the vehicle can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V570000
Reported to NHTSASep 22, 2020
ManufacturerNissan North America, Inc.
Part affectedVisibility:glass, Side/rear
Vehicles covered3 model/year combinations, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain Altima, Maxima, and Leaf vehicles because the rear window glass may not stay properly attached to the vehicle. This means the back window could come loose from the body of the car instead of remaining securely fastened in place as it should be. If the glass separates from the vehicle, it no longer serves as a secure, attached part of the car's structure at the rear.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Nissan dealer to schedule the free replacement of the rear window glass; Nissan customer service is 1-800-867-7669.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V570000. More in how recalls work.

Affected vehicles (3)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Altima recalls

All 14 Altima recalls

Official notice

Component
VISIBILITY:GLASS, SIDE/REAR
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Safety risk
Rear window glass that separates from the vehicle can increase the risk of a crash.
Remedy
Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.