VW Atlas Headlight Aimed Too Low

NHTSA campaign 20V504000 · Reported Aug 26, 2020 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

Reduced visibility from a misaimed headlight raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V504000
Reported to NHTSA	Aug 26, 2020
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Exterior Lighting:headlights
Vehicles covered	2 model/year combinations, model years 2020–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain 2020 Atlas Cross Sport and 2021 Atlas vehicles because the driver's side headlight may have been aimed too low during production. Because of this, these vehicles do not meet the federal safety standard for lamps and other lighting equipment. A headlight that is aimed incorrectly reduces how well the driver can see the road, which raises the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact Volkswagen customer service at 1-800-893-5298 or your dealer to schedule the adjustment.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V504000. More in how recalls work.

Affected vehicles (2)

2020 Volkswagen Atlas Cross Sport
2021 Volkswagen Atlas

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Exterior Lighting Recalls Address Dim Lights and Headlight Aim · all 5 Volkswagen recalls in this area

Other Volkswagen Atlas recalls

Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
Jul 22, 2026VW Atlas rearview camera image may not displaymedium
Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
May 21, 2025Volkswagen Atlas Rearview Camera Image Distortionmedium
Feb 17, 2025Volkswagen Atlas Engine Cover May Cause Firecritical

All 48 Atlas recalls

Official notice

Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.