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Volkswagen Atlas driver's side headlight aimed too low

NHTSA campaign 20V504000 · Reported 2020-08-26 · Volkswagen Group of America, Inc.

Mild but real: reduced visibility raises crash risk at night, and the notice does not restrict driving in the meantime.

What's wrong, in plain English

The headlight on the driver's side was aimed too low when these vehicles were built, so it does not meet the federal rule for how headlights must shine. Pointing down too far means the beam lights up less of the road ahead of you at night, especially at a distance. You may not see a pedestrian, an animal, or an obstacle as early as you should. Nothing is broken — the light just needs to be re-aimed.

What you should do

1. Check your VIN at nhtsa.gov/recalls against campaign 20V504000 (Volkswagen recall 94N7).
2. Book an appointment with a Volkswagen dealer, or call customer service at 1-800-893-5298.
3. The dealer will adjust the driver's side headlight at no charge.

Affected vehicles (2)

2020 Volkswagen Atlas Cross Sport
2021 Volkswagen Atlas

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen headlight aim recalls: are my lights pointed wrong? · all 5 Volkswagen recalls in this area

Official notice

Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.