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VW Atlas rearview camera image may not display
medium How serious is it? About this label
A rearview camera that fails to show an image gives the driver a reduced view behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 26V473000 |
|---|---|
| Reported to NHTSA | Jul 22, 2026 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Back Over Prevention:software |
| Vehicles covered | 5 model/year combinations, model years 2024–2026 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
These vehicles may experience a low-voltage electrical event that affects the display screen's functions. When this happens, the rearview camera image may fail to show up as it should. This affects certain Volkswagen Atlas and Atlas Cross Sport vehicles equipped with this display and camera system. Volkswagen is recalling the affected vehicles to update the rearview camera software so the image displays correctly.
What you should do
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298, to schedule the repair.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V473000. More in how recalls work.
Affected vehicles (5)
Who to contact
Volkswagen — official Volkswagen recall lookup
Customer service: 1-800-893-5298
The bigger picture
- Volkswagen Rearview Camera Recalls Cover Blank, Delayed, and Distorted Images · all 12 Volkswagen recalls in this area
Other Volkswagen Atlas recalls
- Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
- Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
- Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
- May 21, 2025Volkswagen Atlas Rearview Camera Image Distortionmedium
- Feb 17, 2025Volkswagen Atlas Engine Cover May Cause Firecritical
- Feb 12, 2025Volkswagen Atlas Transmission Loss Of Powerhigh
Official notice
- Component
- BACK OVER PREVENTION:SOFTWARE
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
- Safety risk
- A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.