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Volkswagen Atlas Rearview Camera Image Distortion
medium How serious is it? About this label
A distorted rearview camera image can reduce the driver's view of what's behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V334000 |
|---|---|
| Reported to NHTSA | May 21, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 4 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
A software error in your Volkswagen Atlas or Atlas Cross Sport can cause the rearview camera image to become distorted when you shift into reverse.
What you should do
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. Dealers will update the camera software free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V334000. More in how recalls work.
Affected vehicles (4)
Who to contact
Volkswagen — official Volkswagen recall lookup
Customer service: 1-800-893-5298
The bigger picture
- Volkswagen Rearview Camera Recalls Cover Blank, Delayed, and Distorted Images · all 12 Volkswagen recalls in this area
Other Volkswagen Atlas recalls
- Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
- Jul 22, 2026VW Atlas rearview camera image may not displaymedium
- Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
- Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
- Feb 17, 2025Volkswagen Atlas Engine Cover May Cause Firecritical
- Feb 12, 2025Volkswagen Atlas Transmission Loss Of Powerhigh
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.