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Jeep Cherokee Front Lower Control Arm May Fracture
critical How serious is it? About this label
A fractured control arm while driving may cause a loss of steering control, increasing the risk of a crash without prior warning. Owners are told not to drive their vehicles until they have been inspected and repaired if needed.
Key facts
| NHTSA campaign number | 20V657000 |
|---|---|
| Reported to NHTSA | Oct 27, 2020 |
| Manufacturer | Chrysler (FCA US LLC) |
| Part affected | Suspension:front:control Arm:lower ARM |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles, one or both of the front lower control arms may fracture while the vehicle is being driven.
What you should do
2. Do not drive your vehicle until it has been inspected, and repaired if needed.
3. Contact an FCA US dealer, or call customer service at 1-800-853-1403 — the inspection and any needed repair are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V657000. More in how recalls work.
Affected vehicles (1)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Suspension Recalls Cover Control Arms and Detaching Springs · all 7 Jeep recalls in this area
Other Jeep Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- May 7, 2026Jeep Cherokee Power Transfer Unit May Failhigh
- Apr 9, 2026Jeep Cherokee Brake Control Problem May Disable Systemshigh
- Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
- Apr 29, 2025Jeep Cherokee Drivetrain Failure Can Cause Rollawayhigh
Official notice
- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
- Summary
- Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
- Safety risk
- A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
- Remedy
- Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.