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Mercedes-Benz Front Passenger Seat Missing Adjustment Stop

NHTSA campaign 20V673000 · Reported Oct 30, 2020 · Mercedes-Benz USA, LLC.

high How serious is it? About this label

If the seat is out of position, there could be an increased risk of injury if the air bag deploys in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V673000
Reported to NHTSA	Oct 30, 2020
Manufacturer	Mercedes-Benz USA, LLC.
Part affected	Seats
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Mercedes-Benz AMG E53 vehicles, the front passenger seat may be missing a small part that limits how far the seat can be adjusted. Without this stop in place, the seat could be moved beyond the acceptable range in relation to the air bag. The seat's position relative to the air bag matters if the air bag deploys, so an out-of-range seat could affect how it protects the passenger in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Mercedes-Benz dealer, or call MBUSA customer service at 1-800-368-6372.
3. The inspection and repair are free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V673000. More in how recalls work.

Affected vehicles (1)

2021 Mercedes-Benz AMG E53

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mercedes-Benz Seat Recalls Involve Passenger Position, Switches and Headrests · all 5 Mercedes-Benz recalls in this area

Other Mercedes-Benz AMG E53 recalls

Jun 14, 2024Mercedes-Benz AMG Wiring Fault May Cause Firecritical
Feb 9, 2024Mercedes-Benz AMG CLS53 and E53 fire risk cablecritical
Dec 21, 2023Mercedes-Benz Fuel Pump May Shut Downmedium
Sep 30, 2022Mercedes-Benz trunk battery may come loose in a crashmedium
Jul 22, 2022Mercedes AMG Wiring Harness May Cause Electrical Firecritical
May 20, 2022Mercedes-Benz vehicles may lose automatic emergency call systemmedium

All 15 AMG E53 recalls

Official notice

Component: SEATS
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Safety risk: If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
Remedy: MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.