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Volkswagen Atlas Continental Tire Failure Risk

NHTSA campaign 20V702000 · Reported Nov 13, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A tire that suddenly loses air or separates while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V702000
Reported to NHTSANov 13, 2020
ManufacturerVolkswagen Group of America, Inc.
Part affectedTires:sidewall
Vehicles covered3 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Volkswagen Atlas and Atlas Cross Sport vehicles have Continental tires that may have been cured for too long during manufacturing. Tires that were overcured like this can develop a break in the sidewall, causing the tire to suddenly lose air. They can also have the tread separate from the rest of the tire. Either of these problems happening while driving increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298, to have your tires inspected.
3. Any needed tire replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V702000. More in how recalls work.

Affected vehicles (3)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
TIRES:SIDEWALL
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Safety risk
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.