Car Recall Tracker

Home › Hyundai › Santa FE Hybrid › 21V00K000

Hyundai Santa Fe Hybrid gauge display may appear upside down

NHTSA campaign 21V00K000 · Reported 2021-12-28 · Hyundai Motor America

medium How serious is it? About this label

Moderate: the vehicle drives normally and there is no park-it warning, but driving without a readable speedometer or warning lights raises the risk of a crash, so get the cluster replaced soon.

What's wrong, in plain English

The screen in front of the driver — the one showing your speed, fuel, and warning lights — may come on flipped upside down when you start the vehicle, which makes it impossible to read. That means you cannot see how fast you are going or notice a warning light telling you something is wrong. Hyundai says this breaks a federal rule for displays. Dealers will replace the whole instrument cluster at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your 2022 Santa Fe Hybrid or Plug-in Hybrid is in recall 21V00K000 (Hyundai code 217).
2. Contact your Hyundai dealer, or Hyundai customer service at 1-855-371-9460, to schedule the work — letters were mailed February 23, 2022.
3. Have the dealer replace the instrument cluster; the replacement is free.

Affected vehicles (2)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe HEV and Santa Fe PHEV vehicles. The instrument cluster liquid-crystal display (LCD) may invert the image on the screen upon vehicle startup, making the display illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety risk
An illegible instrument cluster will not show information such as vehicle speed or safety system warnings, which can increase the risk of a crash.
Remedy
Dealers will replace the instrument cluster, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 217.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.