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Hyundai Santa Fe Hybrid Instrument Display May Invert

NHTSA campaign 21V00K000 · Reported Dec 28, 2021 · Hyundai Motor America

medium How serious is it? About this label

An illegible instrument cluster that cannot show speed or safety warnings increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V00K000
Reported to NHTSADec 28, 2021
ManufacturerHyundai Motor America
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered2 model/year combinations, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Hyundai is recalling certain Santa Fe Hybrid and Plug-in Hybrid vehicles because the instrument cluster display may show an inverted, upside-down image when the vehicle is started. This can make the display illegible, so the driver may not be able to read important information such as the vehicle's speed or safety system warning messages, since the screen may be difficult to view correctly.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Hyundai dealer, or call Hyundai customer service at 1-855-371-9460 (recall number 217).
3. The instrument cluster replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V00K000. More in how recalls work.

Affected vehicles (2)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Santa FE Hybrid recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe HEV and Santa Fe PHEV vehicles. The instrument cluster liquid-crystal display (LCD) may invert the image on the screen upon vehicle startup, making the display illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety risk
An illegible instrument cluster will not show information such as vehicle speed or safety system warnings, which can increase the risk of a crash.
Remedy
Dealers will replace the instrument cluster, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 217.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.