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Hyundai Santa Fe and Santa Cruz Tow Hitch Fire Risk

NHTSA campaign 23V181000 · Reported Mar 17, 2023 · Hyundai Motor America

critical How serious is it? About this label

Owners are told to park outside and away from structures until the remedy is completed. A fire while parked or driving can increase the risk of injury.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number23V181000
Reported to NHTSAMar 17, 2023
ManufacturerHyundai Motor America
Part affectedTrailer Hitches
Vehicles covered10 model/year combinations, model years 2019–2023
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Hyundai Santa Fe, Santa Fe Hybrid, Santa Fe Plug-in Hybrid, and Santa Cruz vehicles equipped with a tow hitch wiring harness, either installed at the factory or added later through a Hyundai dealership, may allow water to build up on a circuit board inside the harness module. This buildup can cause an electrical short, which can result in a fire.

What you should do

1. Park outside and away from structures until the remedy is completed.
2. Check your VIN at nhtsa.gov/recalls.
3. Contact a Hyundai dealer, or call Hyundai customer service at 1-855-371-9460, for the free repair.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V181000. More in how recalls work.

Affected vehicles (10)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Santa FE recalls

All 20 Santa FE recalls

Official notice

Component
TRAILER HITCHES
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Safety risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.