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Hyundai Windshields May Detach During a Crash

NHTSA campaign 21V00M000 · Reported Dec 28, 2021 · Hyundai Motor America

high How serious is it? About this label

A windshield that detaches during a crash increases the risk of injury to vehicle occupants. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V00M000
Reported to NHTSADec 28, 2021
ManufacturerHyundai Motor America
Part affectedVisibility:windshield
Vehicles covered4 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Hyundai Elantra, Santa Fe, and Sonata vehicles may have a windshield that was not properly bonded to the vehicle during manufacturing. If the vehicle is in a crash, the windshield could detach. A windshield that comes loose during a crash increases the risk of injury.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact your Hyundai dealer at 1-855-371-9460 to schedule a free repair. 3. Dealers will remove and reinstall the front windshield at no cost.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V00M000. More in how recalls work.

Affected vehicles (4)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Hyundai Santa FE recalls

All 20 Santa FE recalls

Official notice

Component
VISIBILITY:WINDSHIELD
Summary
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Safety risk
A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remedy
Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.