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Ford and Lincoln SUVs may lose rear axle lubricant

NHTSA campaign 21V011000 · Reported 2021-01-15 · Ford Motor Company

high How serious is it? About this label

Serious, because a rear axle that seizes while driving can cause a loss of control and a crash, so have it checked soon even though Ford does not tell owners to stop driving.

What's wrong, in plain English

The rear axle unit on these vehicles may not have enough oil inside it. Running low on that lubricant can make the rear drive unit lock up. If it locks up while you are driving, the vehicle can lose power to the wheels and become hard to control. Dealers will check the oil level, top it up if it is low, and replace the whole unit if it is too low. All free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if recall 21V011000 covers your Edge, Escape, Bronco Sport, Nautilus or Corsair. 2. Contact your Ford or Lincoln dealer, or Ford customer service at 1-866-436-7332, and mention recall 21S02. 3. Have the rear drive unit inspected and topped up or replaced at no cost.

Affected vehicles (6)

2020 Ford Edge
2020 Ford Escape
2020 Lincoln Nautilus
2021 Ford Bronco Sport
2021 Ford Edge
2021 Lincoln Corsair

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford transmission, driveshaft and wheel recalls: which ones are urgent? · all 55 Ford recalls in this area
Lincoln transmission and axle recalls: rollaways and lost drive power · all 12 Lincoln recalls in this area

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Safety risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.