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Subaru Outback and Impreza shifter cable nut may loosen

NHTSA campaign 21V024000 · Reported 2021-01-26 · Subaru of America, Inc.

high How serious is it? About this label

The notice does not tell owners to stop driving, but a shifter that stops working properly can lead to a crash, so get the inspection done promptly and watch for the gear selector feeling loose or vague.

What's wrong, in plain English

The cable that connects your gear shifter to the transmission is held on by a nut, and on these 2021 Subaru Outback and Impreza cars that nut may not have been tightened enough at the factory. Over time it can work loose. If the cable comes free, the shifter may stop doing what you ask — you could pick a gear and the car not actually go into it. A dealer checks the nut and tightens it if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is covered.
2. Call your Subaru dealer for an appointment under recall WRA-21, or Subaru at 1-844-373-6614.
3. Let the dealer inspect and tighten the nut — there is no charge.

Affected vehicles (2)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
Safety risk
A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.
Remedy
Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-21.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.