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Volkswagen Atlas front steering part may crack and break

NHTSA campaign 21V026000 · Reported 2021-01-27 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious — a broken steering knuckle can cause a loss of control and a crash; the notice does not tell owners to stop driving, but this should be inspected without delay.

What's wrong, in plain English

The steering knuckle is the part that connects a front wheel to the steering and suspension. On certain Atlas and Atlas Cross Sport models, this part may crack and break where the strut bolts to it. If it breaks, you can lose control of the vehicle. A dealer will inspect both front steering knuckles and replace one or both if needed, at no cost. Repairs for this recall started in February 2021.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your Atlas or Atlas Cross Sport falls under recall 21V026000 (Volkswagen number 40Q7).
2. Schedule the free inspection with your Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. Have any damaged steering knuckle replaced — parts and labor cost you nothing.

Affected vehicles (3)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STEERING
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Safety risk
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.