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Mercedes A35 Missing Child Seat Anchor Bar

NHTSA campaign 21V034000 · Reported Jan 29, 2021 · Mercedes-Benz USA, LLC

medium How serious is it? About this label

If the anchor bar is missing, a child restraint cannot be properly secured using the ISOFIX system, increasing the risk of injury for a child in that seat. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V034000
Reported to NHTSAJan 29, 2021
ManufacturerMercedes-Benz USA, LLC
Part affectedChild Seat
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2021 Mercedes-Benz A220, A35 AMG, and CLA250 vehicles may be missing the right-side anchor bar from the ISOFIX child seat bracket on the right-rear seat. Without that bar in place, a child seat that uses the ISOFIX system cannot be properly attached and secured to the right-rear seat.

What you should do

1. Check your vehicle's VIN at nhtsa.gov/recalls.
2. Contact a Mercedes-Benz dealer, or call MBUSA customer service at 1-800-367-6372.
3. The inspection and any needed bracket replacement are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V034000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mercedes-Benz AMG A35 recalls

Official notice

Component
CHILD SEAT
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Safety risk
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Remedy
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.