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Mercedes-Benz A35 AMG missing right-rear child seat anchor

NHTSA campaign 21V034000 · Reported 2021-01-29 · Mercedes-Benz USA, LLC

medium How serious is it? About this label

If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat. The notice does not tell owners to stop driving.

What's wrong, in plain English

On some of these Mercedes cars, the right-rear seat is missing one of the two metal bars that a child safety seat clips onto. Without that bar, a child seat cannot be locked into place properly using the built-in clip system, so it may not hold a child safely in a crash. A dealer will check the anchor bracket in the right-rear seat and replace it if the bar is missing, free of charge. Repairs began March 16, 2021.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is included.
2. Call your Mercedes-Benz dealer or MBUSA at 1-800-367-6372 and reference recall 2021020004.
3. Have the right-rear bracket inspected and replaced if needed — the repair is free.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
CHILD SEAT
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Safety risk
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Remedy
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.