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Porsche Macan shock absorber bolts may be loose

NHTSA campaign 21V224000 · Reported 2021-03-31 · Porsche Cars North America, Inc.

critical How serious is it? About this label

Very serious — the brakes and handling can be affected, and Porsche says not to drive the vehicle until the repair is done.

⚠ NHTSA advises not driving this vehicle until it is repaired. See all such recalls.

What's wrong, in plain English

The bolts that hold the shock absorbers to the front and rear axles may not have been tightened properly. If one of those connections fails, it can damage the braking system, make the vehicle unstable on the road, and cause you to lose control while driving. Porsche is telling owners not to drive the vehicle until it has been fixed. A dealer will rework and correctly tighten the shock absorber bolts at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your Macan is covered.
2. Do not drive the vehicle; arrange to have it towed to a Porsche dealer.
3. Contact the dealer or Porsche customer service at 1-800-767-7243 (recall AMA8) for the free bolt rework — there is no cost to you.

Affected vehicles (1)

2021 Porsche Macan

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Porsche suspension recalls keep involving loose bolts and control arms? · all 13 Porsche recalls in this area

Official notice

Component: SUSPENSION:FRONT:SHOCK ABSORBER
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.
Safety risk: A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy has been performed. Porsche will notify owners, and dealers will rework and tighten the screw connections, free of charge. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is AMA8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.