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Porsche Macan Suspension Screws May Loosen

NHTSA campaign 21V224000 · Reported Mar 31, 2021 · Porsche Cars North America, Inc.

critical How serious is it? About this label

Owners are advised not to drive the vehicle until it is repaired, because a failed part can damage the brakes and lead to a loss of control, increasing the risk of a crash.

⚠ NHTSA advises not driving this vehicle until it is repaired. See all such recalls.

Key facts

NHTSA campaign number	21V224000
Reported to NHTSA	Mar 31, 2021
Manufacturer	Porsche Cars North America, Inc.
Part affected	Suspension:front:shock Absorber
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	Yes
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Macan models, the screws holding the shock absorbers on the front and rear axle may not have been tightened properly. A failed screw connection can damage the braking system and make the vehicle unstable to drive.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Do not drive the vehicle; contact a dealer, or call Porsche customer service at 1-800-767-7243.
3. The dealer will rework and tighten the screw connections free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V224000. More in how recalls work.

Affected vehicles (1)

2021 Porsche Macan

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche Suspension Recalls Involving Loose Fasteners and Control Arms · all 13 Porsche recalls in this area

Other Porsche Macan recalls

Jun 26, 2023Porsche Rear Seat Belt Anchors May Not Be Tighthigh
Aug 30, 2022Porsche Macan Missing Headlight Adjustment Screw Capsmedium
Mar 3, 2021Porsche Macan front passenger seat sensor may failhigh
Feb 12, 2020Porsche Macan Fuel Pump Cover May Crack, Leak Fuelcritical
Nov 28, 2018Porsche Cayenne and Macan ski bag strap may tearmedium
May 16, 2018Porsche Macan Control Unit May Failhigh

Official notice

Component: SUSPENSION:FRONT:SHOCK ABSORBER
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.
Safety risk: A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy has been performed. Porsche will notify owners, and dealers will rework and tighten the screw connections, free of charge. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is AMA8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.