Porsche Cayenne and Macan ski bag strap may tear

NHTSA campaign 18V844000 · Reported Nov 28, 2018 · Porsche Cars North America, Inc.

medium How serious is it? About this label

If the ski bag comes loose during a crash, it can add to the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V844000
Reported to NHTSA	Nov 28, 2018
Manufacturer	Porsche Cars North America, Inc.
Part affected	Equipment
Vehicles covered	3 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Porsche is recalling certain Cayenne and Macan models that were built with the optional ski bag. The strap that fastens the ski bag may have been sewn with the wrong thread. The seams on the strap can then tear, leaving the ski bag unsecured in a crash. Dealers will replace the ski bags at no charge. Porsche began this recall on January 10, 2019, and is notifying owners.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is covered. 2. Contact a Porsche dealer, or Porsche customer service at 1-800-767-7243, and mention recall AJ12. 3. The replacement ski bag is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V844000. More in how recalls work.

Affected vehicles (3)

2018 Porsche Cayenne
2018 Porsche Macan
2018 Porsche Macan S

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Porsche Cayenne recalls

Dec 19, 2025Porsche Cayenne, Panamera and Taycan Rearview Camera Failuremedium
Sep 23, 2025Porsche Cayenne and Panamera fuel pump bolts may leak fuelcritical
Jul 16, 2024Porsche Cayenne Control Arm Crack Riskcritical
Jul 27, 2023Porsche Cayenne Rear Hazard and Parking Lights May Failhigh
Jan 28, 2022Porsche Cayenne Rear Axle Alignment Missedlow
Jun 30, 2021Porsche Cayenne Steering Column May Detachhigh

All 15 Cayenne recalls

Official notice

Component: EQUIPMENT
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
Safety risk: If the ski bag detaches during a crash, it can increase the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.