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Porsche Macan front passenger seat sensor may fail

NHTSA campaign 21V131000 · Reported Mar 3, 2021 · Porsche Cars North America, Inc.

high How serious is it? About this label

If the car does not detect a front passenger, the airbag will not deploy in a crash, which increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V131000
Reported to NHTSA	Mar 3, 2021
Manufacturer	Porsche Cars North America, Inc.
Part affected	AIR Bags:sensor:occupant Classification:front Passenger
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Porsche is recalling certain Macan vehicles because of a problem with the front passenger seat. A sensor mat inside that seat is supposed to tell the car when someone is sitting in the front passenger position. That mat can break down and fail to detect the passenger. Dealers will replace the sensor mat and the seat cushion free of charge, and Porsche has already mailed letters to owners.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Porsche dealer, or Porsche customer service at 1-800-767-7243 (recall number AMA2), to book an appointment.
3. Have the dealer replace the sensor mat and seat cushion — the repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V131000. More in how recalls work.

Affected vehicles (2)

2018 Porsche Macan
2018 Porsche Macan S

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche Air Bag Recalls Cover Passenger Detection and Deployment Problems · all 4 Porsche recalls in this area

Other Porsche Macan recalls

Jun 26, 2023Porsche Rear Seat Belt Anchors May Not Be Tighthigh
Aug 30, 2022Porsche Macan Missing Headlight Adjustment Screw Capsmedium
Mar 31, 2021Porsche Macan Suspension Screws May Loosencritical
Feb 12, 2020Porsche Macan Fuel Pump Cover May Crack, Leak Fuelcritical
Nov 28, 2018Porsche Cayenne and Macan ski bag strap may tearmedium
May 16, 2018Porsche Macan Control Unit May Failhigh

Official notice

Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Safety risk: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.