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Mercedes-Benz seat switch may stop airbags working properly
high How serious is it? About this label
Airbags and seat belts that do not work properly in a crash can increase the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V230000 |
|---|---|
| Reported to NHTSA | Apr 1, 2021 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Seats |
| Vehicles covered | 7 model/year combinations, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Mercedes-Benz is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. A faulty electrical contact inside the seat position switch may keep the driver and passenger airbags and the seat belt force limiters from working properly during a crash. The notice points owners to the Mercedes-Benz recall report for the exact list of models covered. The fix is to replace the seat position switches.
What you should do
2. Contact a Mercedes-Benz dealer to have the seat position switches replaced, or call MBUSA customer service at 1-800-367-6372.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V230000. More in how recalls work.
Affected vehicles (7)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Seat Recalls Involve Passenger Position, Switches and Headrests · all 5 Mercedes-Benz recalls in this area
Other Mercedes-Benz AMG E53 recalls
- Jun 14, 2024Mercedes-Benz AMG Wiring Fault May Cause Firecritical
- Feb 9, 2024Mercedes-Benz AMG CLS53 and E53 fire risk cablecritical
- Dec 21, 2023Mercedes-Benz Fuel Pump May Shut Downmedium
- Sep 30, 2022Mercedes-Benz trunk battery may come loose in a crashmedium
- Jul 22, 2022Mercedes AMG Wiring Harness May Cause Electrical Firecritical
- May 20, 2022Mercedes-Benz vehicles may lose automatic emergency call systemmedium
Official notice
- Component
- SEATS
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
- Safety risk
- Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.