Car Recall Tracker

Home › Tesla › Model 3 › 21V387000

Tesla Model 3, Model Y Loose Brake Caliper Bolts

NHTSA campaign 21V387000 · Reported May 25, 2021 · Tesla, Inc.

high How serious is it? About this label

A caliper that separates and rubs the wheel rim can cause a tire to lose pressure, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V387000
Reported to NHTSAMay 25, 2021
ManufacturerTesla, Inc.
Part affectedService Brakes, Hydraulic:foundation Components:disc:caliper
Vehicles covered4 model/year combinations, model years 2019–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Model 3 and Model Y vehicles, the bolts holding a brake caliper in place may be loose. If a caliper comes loose, it can separate and touch the wheel rim. That contact can cause a tire to lose air pressure. Tesla will inspect the caliper bolts and tighten or replace them if needed, at no cost to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Tesla Service at 1-877-798-3752 to schedule an inspection.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V387000. More in how recalls work.

Affected vehicles (4)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Safety risk
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Remedy
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.