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Tesla Model 3 and Model Y Seat Belt Fastener Issue

NHTSA campaign 21V389000 · Reported May 25, 2021 · Tesla, Inc.

high How serious is it? About this label

An improperly attached seat belt fastener means the belt may not protect you the way it should in a crash, raising the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V389000
Reported to NHTSA	May 25, 2021
Manufacturer	Tesla, Inc.
Part affected	Seat Belts
Vehicles covered	4 model/year combinations, model years 2018–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Model 3 and Model Y vehicles, one or both of the fasteners that secure the front seat's shoulder belt to the pillar beside the door may not be properly attached. Because the belt is not securely fastened at that point, the seat belt system may not work the way it was designed to. Tesla will check both fasteners on affected vehicles and repair them if a problem is found.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Tesla Service at 1-877-798-3752 to schedule an inspection.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V389000. More in how recalls work.

Affected vehicles (4)

2018 Tesla Model 3
2019 Tesla Model 3
2020 Tesla Model 3
2020 Tesla Model Y

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla Seat Belt Recalls Cover Loose Attachments and Missing Warnings · all 5 Tesla recalls in this area

Other Tesla Model 3 recalls

Aug 5, 2026Tesla Model 3 and Model Y Headlights Too Brighthigh
Jul 7, 2026Model 3 Vehicles Missing Required Safety Featureshigh
May 5, 2026Tesla Model 3, S and Y rearview camera image delayedmedium
Jun 18, 2025Tesla Model 3 and Model Y Seat Fasteners May Be Loosehigh
Feb 14, 2025Tesla Model 3 Power Steering Assist May Failmedium
Jan 7, 2025Tesla Model 3 and Model Y May Lose Backup Camerahigh

All 35 Model 3 recalls

Official notice

Component: SEAT BELTS
Summary: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Safety risk: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.