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Tesla Model 3 and Y seat belts poorly attached

NHTSA campaign 21V389000 · Reported 2021-05-25 · Tesla, Inc.

high How serious is it? About this label

Serious — your seat belt is your main protection in a crash and may not work as designed; the notice does not say to stop driving, but have it inspected promptly.

What's wrong, in plain English

The shoulder part of the front seat belt bolts to the pillar between the front and rear doors. On some cars one or both of those bolts may not have been fastened properly at the factory. A bolt that is not properly attached means the belt may not hold you the way it is designed to in a crash, so you could be hurt worse than you otherwise would be. Tesla will inspect both fasteners and fix them at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included.
2. Contact Tesla at tesla.com/support/contact or 1-877-798-3752 and reference recall SB-21-20-001.
3. Book a Tesla Service inspection of both front seat belt fasteners — free of charge.

Affected vehicles (4)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS
Summary
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Safety risk
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Remedy
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.