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Buick Encore GX and Chevrolet Trailblazer emergency jack can break

NHTSA campaign 21V440000 · Reported Jun 10, 2021 · General Motors, LLC

high How serious is it? About this label

If the jack breaks, the vehicle can collapse, which increases the risk of injury to anyone using it. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V440000
Reported to NHTSA	Jun 10, 2021
Manufacturer	General Motors, LLC
Part affected	Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift:stand
Vehicles covered	5 model/year combinations, model years 2020–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain Buick Encore GX and Chevrolet Trailblazer vehicles because of a problem with the emergency jack that comes with the vehicle, the tool that lifts the vehicle off the ground. If the jack is not placed the way the owner's manual describes, it can break while it is holding the vehicle up. Dealers will replace the jack with a new one at no cost to the owner.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact your dealer about the jack replacement, or call Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. 3. The replacement is free; a second notice goes out once replacement parts are available.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V440000. More in how recalls work.

Affected vehicles (5)

2020 Buick Encore GX
2021 Buick Encore GX
2021 Chevrolet Trailblazer
2022 Buick Encore GX
2022 Chevrolet Trailblazer

Who to contact

Buick — official Buick recall lookup

Customer service: 1-800-521-7300

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Buick Equipment Recalls Address Emergency Jacks and Missing Owner Information · all 3 Buick recalls in this area
Chevrolet Equipment Recalls Cover Heater Cords, Jacks, and Missing Manuals · all 6 Chevrolet recalls in this area

Other Chevrolet Trailblazer recalls

Aug 20, 2026Buick and Chevrolet Rearview Camera May Show Blank Imagemedium
Sep 24, 2020Chevrolet, Cadillac, Buick Models Lose Brake Assisthigh
Sep 3, 2020Buick Encore and Chevy Trailblazer Seat Bolts Missingmedium
May 21, 2020Chevrolet Trailblazer Missing Tire Pressure Label Infolow

Official notice

Component: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
Summary: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Safety risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.