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Kia Telluride Instrument Display Screen Goes Blank

NHTSA campaign 21V577000 · Reported Jul 28, 2021 · Kia Motors America

medium How serious is it? About this label

Missing speedometer, gear, and odometer information while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V577000
Reported to NHTSAJul 28, 2021
ManufacturerKia Motors America
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Telluride SUVs may have an instrument display screen that stays blank after you start the vehicle. When the screen doesn't come on, information the driver normally relies on — such as the digital speedometer, the gear selector display, and the odometer — is missing from view, leaving the driver without that information while driving.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Kia dealer (1-800-333-4542) to schedule a software update.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V577000. More in how recalls work.

Affected vehicles (1)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia Telluride recalls

All 19 Telluride recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.
Remedy
Dealers will update the instrument cluster's software, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC215.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.