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Subaru, Toyota 86 fuel pump can quit while driving

NHTSA campaign 21V587000 · Reported 2021-07-29 · Subaru of America, Inc.

high How serious is it? About this label

This is serious because the engine can stop without warning while you are moving; the notice does not tell you to park the vehicle, but schedule the free pump replacement soon.

What's wrong, in plain English

The low-pressure fuel pump sits inside the gas tank and pushes fuel toward the engine. In these vehicles that pump can fail. If it quits, the engine can stall and shut off while you are driving, and you would lose engine power with little warning. A stall in traffic, at highway speed, or in an intersection can easily lead to a crash. The dealer replaces the pump inside the tank with a new one.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Call your Subaru or Toyota dealer, or customer service at 1-844-373-6614 (Subaru recall number WRG-21), for an appointment.
3. Have the fuel pump replaced free of charge, and report any rough running or stalling when you book the visit.

Affected vehicles (18)

Show all 18 vehicles

Who to contact

Subaruofficial Subaru recall lookup

Customer service: 1-844-373-6614

Toyotaofficial Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Safety risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.