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Cadillac CT4 and CT5 side airbags may deploy incorrectly

NHTSA campaign 21V611000 · Reported Aug 5, 2021 · General Motors, LLC

high How serious is it? About this label

An air bag that fails to deploy properly can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V611000
Reported to NHTSAAug 5, 2021
ManufacturerGeneral Motors, LLC
Part affectedAIR Bags:side/window:curtain
Vehicles covered6 model/year combinations, model years 2020–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The side-curtain air bags mounted along the roof rail, on both the left and right sides, may not have been installed correctly. If the vehicle is in a crash, this could prevent an air bag from deploying the way it's supposed to. An air bag that doesn't deploy correctly may not protect the driver and passengers as intended during a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Cadillac dealer (1-800-458-8006) to schedule an inspection.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V611000. More in how recalls work.

Affected vehicles (6)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Cadillac CT5 recalls

Official notice

Component
AIR BAGS:SIDE/WINDOW:CURTAIN
Summary
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Safety risk
Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.