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Cadillac CT4 and CT5 side curtain airbags possibly misinstalled

NHTSA campaign 21V611000 · Reported 2021-08-05 · General Motors, LLC

high How serious is it? About this label

An airbag that does not deploy properly increases the risk of injury in a crash, though the notice does not tell owners to stop driving — have the inspection done promptly.

What's wrong, in plain English

The side curtain airbags run along the roof rail above the doors and drop down over the windows in a crash. On these Cadillacs, those airbags may not have been installed correctly. If one is not mounted the way it should be, it may not open properly when a crash happens, so it may not shield your head as intended. Dealers will inspect the airbags on both sides and reinstall them if needed, free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your car is covered. 2. Call your Cadillac dealer or Cadillac customer service at 1-800-458-8006 and reference recall N212342780. 3. Have both roof rail airbags inspected and reinstalled if necessary, at no cost.

Affected vehicles (6)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:SIDE/WINDOW:CURTAIN
Summary
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Safety risk
Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.