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Mitsubishi Outlander Center Pillar May Be Weak

NHTSA campaign 21V821000 · Reported Oct 18, 2021 · Mitsubishi Motors North America, Inc.

medium How serious is it? About this label

In a crash, the weakened vehicle structure could increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V821000
Reported to NHTSAOct 18, 2021
ManufacturerMitsubishi Motors North America, Inc.
Part affectedStructure:body:roof And Pillars
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On one 2022 Outlander, a software error in a welding robot may have caused the vehicle's center pillar to be welded incorrectly. Because of this, the vehicle does not meet federal safety standards for side-impact protection, seat belt anchoring, and roof strength. If the vehicle is in a crash, this weaker body structure could increase the risk of injury.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Mitsubishi customer service at 1-888-648-7820.
3. The vehicle will be repurchased or replaced, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V821000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mitsubishi Outlander recalls

All 15 Outlander recalls

Official notice

Component
STRUCTURE:BODY:ROOF AND PILLARS
Summary
Mitsubishi Motors North America, Inc. (MMNA) is recalling one 2022 Outlander vehicle. A software programming error with a welding robot may have caused the vehicle's center pillar to be welded incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection" 210, "Seat Belt Assembly Anchorages" and 216, "Roof Crush Resistance."
Safety risk
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy
MMNA will repurchase and replace the affected vehicle, free of charge. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-21-009.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.