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Tesla Model 3 and Y front suspension bolts may loosen

NHTSA campaign 21V835000 · Reported 2021-10-25 · Tesla, Inc.

high How serious is it? About this label

Serious — the car could become unstable while you are driving; the notice does not tell you to stop driving, but schedule the inspection without delay.

What's wrong, in plain English

Each front wheel is held in position by suspension arms bolted to the car's frame. On these cars the bolts on one of those arms, the lateral link, can work loose over time and let the arm come away from the frame. If that happens the wheel can shift out of position, the car can feel unstable, and you may lose control. Tesla Service will tighten the bolts, or replace them if needed, at no cost to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is affected.
2. Contact Tesla at 1-877-798-3752 and reference recall SB-21-31-003.
3. Have Tesla Service tighten or replace the lateral link fasteners — the repair is free.

Affected vehicles (4)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:CRITICAL FASTENERS
Summary
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Safety risk
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Remedy
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.