Car Recall Tracker

Home › Tesla › Model 3 › 21V835000

Tesla Model 3, Model Y Suspension Fastener Problem

NHTSA campaign 21V835000 · Reported Oct 25, 2021 · Tesla, Inc.

high How serious is it? About this label

A separated lateral link can throw off the wheel alignment and make the vehicle unstable, raising the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V835000
Reported to NHTSAOct 25, 2021
ManufacturerTesla, Inc.
Part affectedSuspension:critical Fasteners
Vehicles covered4 model/year combinations, model years 2019–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Model 3 and Model Y vehicles, the bolts that hold the front suspension's lateral link in place may loosen over time. If they loosen enough, the lateral link can separate from the sub-frame. That can change the wheel's alignment, making the vehicle feel unstable. Tesla will tighten or replace the affected fasteners at no cost to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Tesla Service at 1-877-798-3752 to schedule an inspection.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V835000. More in how recalls work.

Affected vehicles (4)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
SUSPENSION:CRITICAL FASTENERS
Summary
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Safety risk
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Remedy
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.