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Ford Escape Hybrid Battery May Cause Power Loss

NHTSA campaign 21V869000 · Reported Nov 10, 2021 · Ford Motor Company

high How serious is it? About this label

A sudden loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V869000
Reported to NHTSA	Nov 10, 2021
Manufacturer	Ford Motor Company
Part affected	Electrical System:propulsion System:traction Battery
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On a 2021 Escape with the 2.5L hybrid powertrain, the high voltage battery may fail. If this happens, the vehicle can suddenly lose the power that drives it forward.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact a Ford dealer, or call Ford at 1-866-436-7332. 3. A dealer will replace the high voltage battery, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V869000. More in how recalls work.

Affected vehicles (1)

2021 Ford Escape

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Electrical Recalls Involving Battery Failures and Fire Risks · all 41 Ford recalls in this area

Other Ford Escape recalls

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Mar 3, 2026Ford and Lincoln Rearview Camera Image May Invertmedium
Jan 15, 2026Ford Escape and Focus Block Heater Fire Riskcritical
Dec 1, 2025Ford Escape liftgate hinge covers may come offlow
Oct 10, 2025Ford Escape Rear Brake Pads Made Incorrectlyhigh
Oct 10, 2025Ford and Lincoln Block Heater Fire Riskcritical

All 41 Escape recalls

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Safety risk: A sudden loss of drive power increases the risk of a crash.
Remedy: A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.