Home › Honda › Pilot › 21V932000

Honda Pilot, Passport, Ridgeline hood can fly open

NHTSA campaign 21V932000 · Reported 2021-11-29 · Honda (American Honda Motor Co.)

high How serious is it? About this label

This is serious because the hood can open at speed and block your view with no warning; the notice does not tell owners to stop driving, but get it inspected quickly.

What's wrong, in plain English

On certain Honda Passport, Pilot and Ridgeline vehicles, the metal catch on the hood, the piece the latch grabs onto, can become damaged and separate from the hood. If that happens, the hood is no longer held down and can fly up while you are driving. With the hood in the way you cannot see the road ahead, which can easily lead to a crash. Dealers will repair the catch or replace the entire hood if it is too damaged.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm recall 21V932000 (Honda's number PBV) covers your vehicle.
2. Contact your Honda dealer for an appointment, or call Honda customer service at 1-888-234-2138.
3. Have the hood catch repaired or the hood replaced free of charge, and make sure the hood is fully latched every time you close it.

Affected vehicles (6)

2018 Honda Pilot
2018 Honda Ridgeline
2019 Honda Passport
2019 Honda Pilot
2019 Honda Ridgeline
2020 Honda Ridgeline

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Pilot, Passport and Ridgeline body and frame recalls explained · all 6 Honda recalls in this area

Official notice

Component: STRUCTURE:BODY:HOOD
Summary: Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Safety risk: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.