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Ford Escape and Lincoln Corsair hybrids can lose power

NHTSA campaign 22V149000 · Reported 2022-03-11 · Ford Motor Company

critical How serious is it? About this label

Serious — drive power can cut out with no warning, which could leave you stranded in moving traffic; the notice does not tell you to park the vehicle, but get the battery replaced as soon as you can.

What's wrong, in plain English

The big battery that helps power these hybrid vehicles can fail. If it does, the vehicle can suddenly stop pulling — you lose the ability to accelerate while you are driving, with no warning beforehand. This affects Escape and Corsair models built with the 2.5-liter hybrid engine. Ford is fixing it by putting in a brand-new high-voltage battery at no cost to you. Letters went out to owners at the end of March 2022, so the repair has been available for a while.

What you should do

1. Type your VIN into the free lookup at nhtsa.gov/recalls to confirm your vehicle is covered.
2. Call your Ford or Lincoln dealer, or Ford customer service at 1-866-436-7332, and give them recall number 21S48.
3. Have the high-voltage battery replaced — the repair is free.

Affected vehicles (3)

2021 Ford Escape
2022 Ford Escape
2022 Lincoln Corsair

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Ford hybrid batteries and power cables keep getting recalled? · all 39 Ford recalls in this area
Lincoln electrical recalls: hybrid battery fires, blank screens, trailer brakes · all 17 Lincoln recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Safety risk: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.