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Dodge Durango steering may bind or fail suddenly

NHTSA campaign 22V154000 · Reported 2022-03-14 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

Difficulty steering or a total loss of steering control is a crash risk that can hit without warning, so while the notice does not tell owners to park the vehicle, book the repair immediately.

What's wrong, in plain English

The steering rack is the gear assembly that turns your front wheels when you turn the wheel. A bar inside it may not have been hardened enough during manufacturing, so it can bind, or stick, inside the rack. When that happens the steering can feel very hard to turn, or you can lose steering control altogether, which can cause a crash. A dealer will replace the whole steering gear assembly at no charge to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Durango is in recall Z18.
2. Contact your dealer right away, or FCA US customer service at 1-800-852-1403.
3. Have the steering gear assembly replaced — it is free.

Affected vehicles (2)

2021 Dodge Durango
2022 Dodge Durango

Who to contact

Dodge — official Dodge recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: STEERING:RACK AND PINION
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Safety risk: Difficulty steering, or a loss of steering control, can increase the risk of a crash.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.