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Dodge Durango Shifter May Cause Loss Of Power
high How serious is it? About this label
A sudden loss of drive power while driving increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V640000 |
|---|---|
| Reported to NHTSA | Sep 18, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Power Train:automatic Transmission:lever And Linkage:column Shift |
| Vehicles covered | 1 model/year combination, model years 2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Durango Pursuit police vehicles with a dashboard-mounted gear shifter, the shifter boot may interfere with the shifter and cause it to slip out of gear while the vehicle is being driven. When this happens, the vehicle can suddenly lose the power that drives the wheels, which increases the risk of a crash.
What you should do
2. Contact a dealer, or call FCA US customer service at 1-800-853-1403.
3. The repair (replacing the shifter boot) is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V640000. More in how recalls work.
Affected vehicles (1)
Who to contact
Dodge — official Dodge recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Dodge Power Train Recalls Involve Park Failures and Lost Power · all 7 Dodge recalls in this area
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Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
- Safety risk
- A sudden loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.