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Volkswagen ID.4 battery wiring flaw may cause stall

NHTSA campaign 22V162000 · Reported 2022-03-16 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A stall in traffic can lead to a crash, so this is serious; the notice does not tell owners to park the vehicle, but get the free repair as soon as you can.

What's wrong, in plain English

Inside the big high-voltage battery that powers these vehicles, there is a thin flexible circuit that carries connections between the battery cells. On some vehicles that circuit was soldered incorrectly, so the connection may not be dependable. An unreliable connection can interrupt power from the battery, and the vehicle may stall, meaning it suddenly stops driving. That can happen without much warning, including in traffic.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your ID.4 is covered. 2. Contact a Volkswagen dealer to schedule service, or call VW customer service at 1-800-893-5298 (recall 9302). 3. The dealer replaces the affected battery cell modules free of charge.

Affected vehicles (1)

2021 Volkswagen ID.4

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen electrical recalls: ID.4 battery fires and sudden power loss · all 16 Volkswagen recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
Safety risk: An unreliable battery connection may cause a stall, increasing the risk of a crash.
Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.