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Ford F-150 and Super Duty trucks rearview camera problem

NHTSA campaign 22V252000 · Reported Apr 14, 2022 · Ford Motor Company

medium How serious is it? About this label

A blank or distorted camera image reduces the driver's view of what is behind the truck, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V252000
Reported to NHTSAApr 14, 2022
ManufacturerFord Motor Company
Part affectedBack Over Prevention: Sensing System: Camera
Vehicles covered5 model/year combinations, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain F-150 and Super Duty F-250, F-350, F-450 and F-550 trucks. A weak electrical connection means the backup camera may show a blank screen or a distorted picture, and it may do this on and off rather than all the time. Because of this, these trucks do not meet the federal government's rear visibility safety standard. Dealers will put in a new rearview camera at no charge to the owner.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your truck is included. 2. Contact your Ford dealer to have the camera replaced, or call Ford customer service at 1-866-436-7332. 3. The replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V252000. More in how recalls work.

Affected vehicles (5)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford F-450 SD recalls

All 41 F-450 SD recalls

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.