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Tesla Model 3 and Y cameras wired backwards

NHTSA campaign 22V317000 · Reported 2022-05-09 · Tesla, Inc.

high How serious is it? About this label

The notice does not tell owners to stop driving, but the safety features you may be counting on can fail to react, which raises the chance of a crash, so get it fixed promptly and do not rely on Autosteer or automatic braking until then.

What's wrong, in plain English

Two of the cameras that help your Tesla see the road were plugged into the wrong spots at the factory, so the car receives their pictures swapped. With the views mixed up, the car can miss objects crossing in front of it and misread sharply curving lane lines. That means the steering assist and the automatic emergency braking, the feature that brakes for you if you do not, may not work as they should. A service visit fixes the wiring and re-aims the cameras.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included in campaign 22V317000.
2. Call Tesla customer service at 1-877-798-3752 or use the Tesla app to book a service appointment, referencing Tesla recall SB-22-17-007.
3. Have the cameras rewired and recalibrated; the repair is free, and drive cautiously without relying on the driver-assist features until it is done.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Summary
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Safety risk
Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy
Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.