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Tesla Model 3 Cameras Swapped By Wiring Error

NHTSA campaign 22V317000 · Reported May 9, 2022 · Tesla, Inc.

high How serious is it? About this label

Because the cameras may not properly detect crossing objects or sharp curves in the lane, the Autosteer and Automatic Emergency Braking features may not work as intended, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V317000
Reported to NHTSAMay 9, 2022
ManufacturerTesla, Inc.
Part affectedForward Collision Avoidance: Automatic Emergency Braking
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Tesla is recalling certain Model 3 and Model Y vehicles because two camera cable terminals, for the fisheye and narrow cameras, were installed incorrectly in the cable harness connector. This wiring mistake causes the views from these two cameras to be swapped with each other. As a result, the vehicle receives camera images from the wrong camera for each of these two positions.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Tesla customer service at 1-877-798-3752 or visit a Tesla Service center to have the wiring corrected and cameras recalibrated.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V317000. More in how recalls work.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model 3 recalls

All 35 Model 3 recalls

Official notice

Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Summary
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Safety risk
Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
Remedy
Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.