Home › Kia › Telluride › 22V344000

Kia Telluride dashboard display screen may go blank

NHTSA campaign 22V344000 · Reported 2022-05-17 · Kia Motors America

medium How serious is it? About this label

Moderate — losing your dashboard information raises crash risk, but the notice does not tell owners to stop driving the vehicle.

What's wrong, in plain English

On some 2022 Kia Telluride SUVs, too much glue was used on a circuit board inside the dashboard display. That extra glue can make the display screen go completely blank. When the screen is blank, you cannot see important information such as your mileage. Because of this, the vehicles do not meet the federal rule covering controls and displays. A dealer will replace the whole instrument cluster behind the steering wheel at no cost to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Telluride is affected. 2. Call your Kia dealer or Kia customer service at 1-800-333-4542 (recall SC237) to schedule the replacement. 3. Have the instrument cluster replaced — the repair is free.

Affected vehicles (1)

2022 Kia Telluride

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Kia electrical recalls: fire, lost power and dead lights explained · all 19 Kia recalls in this area

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk: A blank instrument cluster display screen will not show critical information, such as the odometer, which can increase the risk of a crash.
Remedy: Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC237.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.