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Ford Escape, Edge and Transit Connect may roll from Park

NHTSA campaign 22V413000 · Reported 2022-06-10 · Ford Motor Company

high How serious is it? About this label

Serious, since the vehicle can move the wrong way or roll away on its own; the notice does not tell owners to stop driving, but the risk is there until the free fix is done.

What's wrong, in plain English

A small bushing connects the gear shifter to the transmission, and it can wear out or come off. When that happens, the vehicle may not go into the gear you selected, so it can move in a direction you did not expect. It can also roll away after you shift into Park. Dealers replace the bushing and add a protective cap over the cable at no cost to you.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm campaign 22V413000 applies to your vehicle.
2. Contact your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 22S43), to schedule the repair.
3. Have the shift bushing replaced and the protective cap installed — the work is free.

Affected vehicles (7)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Safety risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.