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Mitsubishi Outlander Sport Transmission Software Can Stall Engine

NHTSA campaign 22V563000 · Reported Aug 2, 2022 · Mitsubishi Motors North America, Inc.

high How serious is it? About this label

An engine that stalls while driving can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V563000
Reported to NHTSAAug 2, 2022
ManufacturerMitsubishi Motors North America, Inc.
Part affectedPower Train:automatic Transmission:control Module:software
Vehicles covered4 model/year combinations, model years 2019–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Mitsubishi is recalling certain Outlander Sport vehicles that have a continuously variable transmission and a mechanical key ignition switch. These vehicles have a software error in the computer that controls the transmission. The error may cause the transmission to incorrectly reduce its gear ratio while the vehicle is traveling at high speed. When that happens, the sudden change can cause the engine to stall while the vehicle is being driven.

What you should do

1) Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2) Contact a Mitsubishi dealer to have the transmission control software updated; Mitsubishi customer service: 1-888-648-7820. 3) The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V563000. More in how recalls work.

Affected vehicles (4)

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mitsubishi Outlander Sport recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Summary
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2022 Outlander Sport vehicles equipped with continuously variable transmissions and mechanical key ignition systems. A software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in an engine stall.
Safety risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the CVT-ECU software, free of charge. Owner notification letters were mailed August 24, 2022. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-22-004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.