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Volkswagen Atlas and Atlas Cross Sport loose hitch bolts

NHTSA campaign 22V657000 · Reported Aug 31, 2022 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A trailer hitch and trailer separating from the vehicle increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V657000
Reported to NHTSAAug 31, 2022
ManufacturerVolkswagen Group of America, Inc.
Part affectedTrailer Hitches
Vehicles covered2 model/year combinations, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain Atlas and Atlas Cross Sport vehicles because the bolts holding the trailer hitch in place may not have been tightened enough. Loose bolts can fall out, and the bolts that remain can then break. If that happens, the trailer hitch and the trailer attached to it can come away from the vehicle. Dealers will tighten the trailer hitch bolts at no cost. Owner notification letters were expected to be mailed October 28, 2022.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Volkswagen dealer, or Volkswagen customer service at 1-800-893-5298, to have the bolts tightened.
3. The work is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V657000. More in how recalls work.

Affected vehicles (2)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
TRAILER HITCHES
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Safety risk
Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
Remedy
Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.