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Audi Q5 and VW Atlas engine bearings can fail

NHTSA campaign 22V753000 · Reported 2022-10-07 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

This is serious because of the fire risk on top of a possible stall in traffic, so do not put off the inspection even though the notice does not order owners to stop driving.

What's wrong, in plain English

Inside the engine, the bearings that let the connecting rods spin smoothly can become damaged. When that happens the engine can fail and the vehicle can stall while you are driving. If the damage also causes engine oil to leak, the leaking oil can start a fire. Dealers will inspect the engine on affected Audi Q5 and Q5 Sportback, Volkswagen Atlas and Atlas Cross Sport vehicles and replace the engine if necessary, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Book the free inspection with your dealer, or call Volkswagen at 1-800-893-5298 (recall 13i4) or Audi at 1-800-253-2834 (recall 13i5). 3. Inspection and any engine replacement cost you nothing.

Affected vehicles (5)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Safety risk
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.