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Volkswagen ID.4 Recalled for Rearview Camera Delay

NHTSA campaign 22V764000 · Reported Oct 12, 2022 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

A delayed or missing rearview image reduces the driver's view of what's behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V764000
Reported to NHTSAOct 12, 2022
ManufacturerVolkswagen Group of America, Inc.
Part affectedBack Over Prevention:software
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The rearview camera image on some vehicles may be delayed or may not turn on at all.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Volkswagen customer service at 1-800-893-5298 to schedule a software update.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V764000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen ID.4 recalls

All 26 ID.4 recalls

Official notice

Component
BACK OVER PREVENTION:SOFTWARE
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.