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Volkswagen Golf R and ID.4 rearview camera may go blank

NHTSA campaign 22V823000 · Reported Nov 2, 2022 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

A rearview camera that does not work reduces the driver's view behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V823000
Reported to NHTSANov 2, 2022
ManufacturerVolkswagen Group of America, Inc.
Part affectedBack Over Prevention:display Function
Vehicles covered3 model/year combinations, model years 2022–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain Golf R and ID.4 vehicles, along with some Audi and Golf GTI models. The rearview camera image may be blank or may not respond when the vehicle is shifted into reverse or when the park function is turned on by hand. Because of this, these vehicles do not meet the federal rules for rear visibility. A dealer will replace the rearview camera at no cost to the owner. Volkswagen and Audi each have a customer service line for questions.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is covered.
2. Contact your dealer, or call Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
3. The repair is free. Volkswagen owners will receive a notification letter once replacement parts become available.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V823000. More in how recalls work.

Affected vehicles (3)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen ID.4 recalls

All 26 ID.4 recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.